Shipping Policy

Shipping Policy

Mandaang Guwu (thank you) for shopping with us! We’re a small Blak Sydney-based business offering cultural merchandise and custom artworks. Here’s everything you need to know about our shipping process:

Processing Time

• Made-to-order items (canvas artworks): Processing time varies depending on the piece. We’ll communicate a custom timeframe directly with you after your order is placed.

• In-stock items (water bottles, shirts, bucket hats, lanyards): Processed within 4-5 business days.

Shipping Time

• All orders are shipped via Australia Post or a local courier service.

• Please allow up to 7 business days for delivery within Australia after dispatch.

• Tracking details will be provided via email once your order is on its way.

Shipping Costs

• Shipping costs are calculated at checkout based on weight and location.

Local Pickup

• Local pickup from Sydney (Inner West) available on request—please contact us to arrange.

International Shipping

• At this time, we only ship within Australia. Stay tuned for international shipping updates!

Delays & Issues

• We are not responsible for delays caused by the carrier, public holidays, or incorrect shipping details.

• If your item hasn’t arrived within the expected time, please contact us at tarnijanedesigns@gmail.com